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New York

350 Fifth Avenue, Suite 4700

London

One Canada Square, 30th Floor

Singapore

8 Marina View, #42-01

Dubai

DIFC, Gate Village 8

Frequently Asked Questions

Standard withdrawals are processed within 24 hours. Premium members enjoy expedited withdrawals processed within 4 hours. All withdrawal times are subject to blockchain confirmation times, which vary by cryptocurrency network.

We implement multiple layers of security including 2FA, cold storage for 95% of assets, regular security audits, and $100M in insurance coverage. Our platform has never experienced a security breach.

Our fee structure is transparent: 0.5% trading fee, no deposit fees, and a small withdrawal fee that varies by cryptocurrency to cover network costs. We offer fee discounts for high-volume traders and premium members.

Yes, premium members have access to our team of crypto investment advisors. We also provide market analysis, educational resources, and automated investment strategies for all users. Schedule a consultation for personalized advice.

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